Terms & Conditions

Terms of Service

Overview

Welcome to Male Childcare and Teaching Jobs. This website, represented by the terms “we”, “us”, and “our” throughout, is operated by Male Childcare and Teaching Jobs. We provide this website, complete with all its information, tools, and services, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

Whether you’re browsing, shopping, or contributing content, by engaging with our site and services (“Service”), you agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), as well as any additional terms and conditions and policies linked here by hyperlink. These Terms of Service apply universally to all users of our site.

Before you dive into our website, we encourage you to read these Terms of Service carefully. Accessing or using any part of the site signifies your agreement to these Terms. If you find yourself not in agreement with these terms and conditions, we must ask that you refrain from accessing our website or using our services. Consider this document an offer, with your acceptance strictly limited to these Terms.

Please note, any new features or tools added to our current store will also fall under the scope of these Terms of Service. The most recent version of our Terms is always available for review on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and changes to our website. It’s your responsibility to check this page periodically for changes. Continuing to use or access our website after any changes are posted means you accept those changes.

Our online store is hosted on WordPress, which provides us with the e-commerce platform that enables us to sell our products and services to you. If you have any questions or need clarification about these Terms, please feel free to contact us at info@malechildcarenadteachingjobs.co.uk.

Online Store Terms

Age Requirement for Usage: By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are not the age of majority, you affirm that you have obtained consent from a parent or guardian who is of majority age. This consent is required for you and any of your minor dependents to use this site.

Legal and Authorized Use: In using our website and any associated services (“Service”), you agree to comply with all applicable laws and regulations of your jurisdiction. This compliance includes adherence to copyright laws and other legal statutes. You are strictly prohibited from using our products for any illegal or unauthorized purposes.

Consequences of Violating Terms: Any breach or violation of these Terms of Service may result in immediate termination of your access to our Services. We reserve the right to revoke your access if we determine that your actions are not in compliance with our Terms.

General Conditions

Service Discretion: We reserve the right to refuse service to anyone at any time for any reason. This discretion ensures the integrity and safety of our services for all users.

Data Transfer and Encryption: In the course of using our Service, you acknowledge that your content (excluding credit card information) may be transferred unencrypted. This transfer may involve:

(a) Transmissions over various networks.
(b) Necessary changes to conform and adapt to technical requirements of connecting networks or devices. For your security, credit card information is always encrypted during transfer over networks.

Use of Service: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, including the use and access to the Service, or any contact on the website through which the service is provided. Such actions are prohibited without our express written permission.

Headings for Convenience: The headings included in this agreement are for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timeliness of Information

Limitation of Responsibility: While we strive to provide valuable and accurate information, we do not guarantee that the information available on our site is always accurate, complete, or current. The material on this site is offered for general informational purposes and should not be the sole basis for making important decisions. Before relying on our site’s content, we encourage users to consult primary sources of information that are more accurate, complete, and timely. Any reliance on the material on our site is entirely at your own risk.

Historical Information: Our site may include historical information which, by its nature, is not current and is provided for reference purposes only. Please be aware that historical content is not indicative of our current operations or stances.

Content Updates: We reserve the right to modify the contents of our site at any time. However, there is no obligation on our part to update any information on our site. As a user, you agree that it is your responsibility to monitor changes and stay informed about updates to our site.

Modifications to the Service and Prices

Price Changes: Please be aware that the prices for our products and services are subject to change without prior notice. We strive to provide high-quality offerings and must occasionally adjust pricing to reflect market conditions and operational costs.

Subscription Service Price Changes: For subscription services, such as memberships, we commit to providing a 2-month notice prior to any price changes. This advance notice ensures that you, as our valued member, have adequate time to consider and adjust to the new pricing. We believe in transparency and fairness, especially regarding long-term commitments with our users.

Service Modifications: We reserve the right to modify or discontinue our Service, or any part or content thereof, at any time and without prior notice. This flexibility allows us to continually improve and adapt our offerings to meet the evolving needs of our users and the industry.

Subscription Service Modifications: Should there be any modifications to the offerings within our subscription services, such as memberships, we commit to providing a 2-month notice. This includes changes in the scope, features, or content of the subscription services. Our goal is to ensure you have sufficient time to understand and adapt to these changes, maintaining a transparent and trustworthy relationship.

Limitation of Liability: In the event of any modification, price change, suspension, or discontinuance of the Service, we shall not be liable to you or any third party. Changes are made considering the broader goals of service quality and sustainability.

Products or Services

Online Exclusive Offerings: Certain products or services are exclusively available through our website. These may be offered in limited quantities and are subject to our Refund and Returns Policy. We encourage you to review this policy before making a purchase.

Product Display Accuracy: While we strive to accurately represent our products, including their colors and images, on our store, we cannot guarantee that your computer monitor’s display will perfectly replicate the actual color or look of the product. We endeavor to ensure that product visuals are as close to the real-life product as possible.

Sales Limitations: We reserve the right, at our sole discretion, to limit the sales of our products or services to any individual, geographic region, or jurisdiction, on a case-by-case basis. This includes the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice.

Product Availability and Offer Validity: We reserve the right to discontinue any product at any time. Consequently, any offer for any product or service made on this site is void where prohibited by law.

Quality and Service Guarantee: While we aim to provide high-quality products and services, we do not warrant that they will always meet your expectations or that any errors in the Service will be immediately corrected. We commit to addressing issues in our offerings in a timely and effective manner.

Accuracy of Billing and Account Information

Order Management Rights: We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions can apply to orders placed by or under the same customer account, the same credit card, and orders that utilize the same billing and/or shipping address.

Order Modifications and Cancellations: If we need to make a change to or cancel an order, we will endeavor to notify you by contacting the e-mail, billing address, or phone number provided at the time the order was placed. Our aim is to ensure smooth transaction processes and resolve any issues promptly.

Prohibition of Certain Orders: We reserve the right to limit or prohibit orders that, in our judgment, seem to be placed by dealers, resellers, or distributors. This policy helps us manage our product distribution and maintain fairness for all our customers.

Customer Information Accuracy: You agree to provide current, complete, and accurate purchase and account information for all transactions at our store. This includes updating your account and other pertinent information, such as your email address, credit card details (including expiration dates), to facilitate successful transactions and necessary communications. Timely updates to your information help us serve you better and process your purchases efficiently.

Optional Tools

Access to Third-Party Tools: We may offer you access to third-party tools over which we have no control, monitoring capability, or input. These tools are provided for your convenience and are not affiliated directly with our services.

Disclaimer for Third-Party Tools: You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement. We bear no responsibility and shall have no liability whatsoever arising from or related to your use of optional third-party tools.

User Responsibility and Risk Assessment: Your use of any such optional tools offered through the site is entirely at your own risk and discretion. It is your responsibility to familiarize yourself with and approve the terms under which these tools are provided by the respective third-party providers. We recommend exercising caution and conducting due diligence before using any third-party tools.

Future Services and Features: We may, in the future, offer new services and/or features through our website (including the release of new tools and resources). Such new features and/or services, as and when they become available, will also be subject to these Terms of Service.

Third-Party Links

Inclusion of Third-Party Content: Our Service may include content, products, and services that involve materials from third-parties. These third-party elements are provided for your convenience and to enhance your user experience.

External Links Disclaimer: You may encounter third-party links on our site that direct you to external websites not affiliated with us. We provide these links as a convenience and are not responsible for the content, accuracy, or reliability of these external websites. Please be aware that we do not endorse, guarantee, or assume responsibility for any third-party materials, websites, or their content.

Non-Affiliation and Non-Liability: Our inclusion of third-party links does not imply any affiliation, endorsement, or partnership with these third parties. We are not responsible for examining or evaluating the content or accuracy of their sites. We will not have any liability or responsibility for any third-party materials, websites, or for any other materials, products, or services of third parties.

User Discretion and Transactions with Third Parties: Engaging with any third-party links, including the purchase or use of goods, services, resources, or content, is entirely at your own risk. We are not liable for any harm, damages, or unsatisfactory experiences related to third-party transactions. We advise you to review the third-party’s policies and practices carefully and ensure you understand them before engaging in any transaction. For any complaints, claims, concerns, or questions regarding third-party products or services, please direct these to the respective third party.

User Comments, Feedback, and Other Submissions

Use of User-Generated Content: If you provide us with submissions at our request (e.g., contest entries) or voluntarily offer creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time and without restriction, use these comments in any way we see fit. This includes the rights to edit, copy, publish, distribute, translate, and use these comments in any medium.

No Obligations Regarding Comments: Please understand that we are under no obligation to:

Keep any comments confidential.
Provide compensation for any comments.
Issue a response to any comments.

Content Monitoring and Removal: While not obligated, we reserve the right to monitor, edit, or remove any content that, in our sole discretion, we find to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes on any party’s intellectual property rights or these Terms of Service.

Comment Responsibility and Authenticity: You agree that your comments will not:

Infringe upon the rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
Contain libelous, unlawful, abusive, or obscene material.
Include any computer virus or other malware that could in any way affect the operation of the Service or any related website.

Furthermore, you agree not to use a false email address, impersonate someone else, or otherwise mislead us or third parties as to the origin of your comments. You bear sole responsibility for the comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Personal Information

Handling of Personal Information: The submission and handling of your personal information through our online store, or any part of our service, is subject to our Privacy Policy. We take the privacy and security of your personal information seriously and ensure that it is processed in compliance with applicable data protection laws and our ethical standards.

Privacy Policy Reference: For detailed information on how we collect, use, protect, or otherwise handle your personal information, please refer to our Privacy Policy. Our Privacy Policy provides comprehensive details on our practices and your rights regarding your personal data.

Consent and Agreement: By using our services and providing us with your personal information, you consent to our handling of your information as outlined in our Privacy Policy. We encourage you to read the Privacy Policy thoroughly to understand our practices and your rights regarding your personal data.

Errors, Inaccuracies and Omissions

Potential for Errors: Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions, particularly regarding product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. While we strive for accuracy, errors can occur, and we appreciate your understanding in these instances.

Correction Rights: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website proves to be inaccurate, at any time without prior notice. This includes correcting information even after an order has been submitted. Our aim is to ensure the most accurate and up-to-date information for our users.

No Obligation to Update Information: We are not obligated to continuously update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. Any lack of a specified update or refresh date in the Service or on any related website should not be interpreted as an indication that all information has been modified or updated.

Reliance on Information: Please note that it is always best to confirm details, especially regarding critical aspects such as pricing and product specifications, before making decisions based on the information presented in our Service or related websites.

Prohibited Uses

Scope of Prohibitions: In addition to other prohibitions outlined in the Terms of Service, you are strictly prohibited from using our site or its content for purposes that are not permitted. These prohibitions include, but are not limited to, the following activities:

Unlawful Purposes: Using the site for any unlawful activities or to promote illegal acts.
Solicitation: Encouraging others to participate in anything unlawful.
Violation of Laws and Regulations: Contravening any international, federal, provincial, state, or local laws and regulations.
Infringement of Intellectual Property: Infringing upon or violating our intellectual property rights or those of others.
Discrimination and Harassment: Engaging in behavior that harasses, abuses, or discriminates against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Misleading Information: Disseminating false or misleading information.
Malicious Code: Uploading or transmitting harmful code that affects the functionality of any websites, including ours.
Privacy Violations: Illegally collecting or tracking the personal information of others.
Spam and Related Activities: Engaging in spamming, phishing, or other deceptive practices.
Obscene or Immoral Activities: Using the site for obscene or unethical purposes.
Security Interference: Attempting to interfere with the security features of our Service, related websites, the Internet, or other websites.

Consequences of Violation: Violating any of these prohibitions may lead to immediate termination of your access to our Service and legal action, if necessary. We reserve the right to enforce these rules in our sole discretion and to maintain a safe and respectful environment for all users.

Disclaimer of Warranties; Limitation of Liability

Service Continuity and Security: While we strive to provide a high-quality service, we do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We aim for consistent and accessible service but acknowledge the possibility of interruptions and technical challenges.

Accuracy of Results: We do not warrant the reliability or accuracy of the outcomes that may be obtained from the use of our service. Your use of our service and any products or services accessed through it is at your own discretion and risk.

Service Availability: You acknowledge that we may, from time to time, need to suspend the service for indefinite periods or cancel the service at any time, without prior notice. This may be due to maintenance, updates, or external factors beyond our control.

Risk of Use: You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Limitation of Liability: In no case shall Male Childcare and Teaching Jobs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service. This limitation of liability applies to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

State or Jurisdictional Limitations: Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

Agreement to Indemnify: As a user of our service, you agree to indemnify, defend, and hold harmless Male Childcare and Teaching Jobs, including our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of:

Your breach of these Terms of Service or any documents incorporated by reference.
Your violation of any law or the rights of a third party.

Scope of Indemnification: This indemnification covers any claim or demand made by any third party due to or resulting from your actions or omissions, including but not limited to, your use of the service, your violation of any terms outlined in this agreement, or your infringement of any intellectual property or other rights of any person or entity.

Active Defense and Cooperation: In the event of a claim for which you are obligated to provide indemnification, we may require your cooperation in the defense of such claim. You shall not settle any such claim without our express prior written consent.

Severability

Maintaining Validity of Remaining Provisions: If any provision of these Terms of Service is found to be unlawful, void, or for any reason unenforceable, such provision shall, to the extent permitted by applicable law, be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

Enforceability of Severed Provisions: In such instances, the unenforceable portion of the provision shall be modified to become enforceable while preserving its intent to the greatest extent possible under applicable law. This ensures that the remaining parts of these Terms of Service continue to govern your use of our services.

Termination

Survival of Obligations: Regardless of termination, all obligations and liabilities incurred prior to the termination date shall continue to be enforceable, ensuring that both parties fulfill their respective responsibilities.

Termination of Terms: These Terms of Service remain effective until terminated by either party. You may terminate this agreement at any point by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

Subscription Service Termination Terms: For subscription-based services, such as memberships, the following specific terms apply:

Minimum Commitment: All subscription services have a minimum commitment period of 12 months.
Notice Period: After fulfilling the 12-month minimum commitment, you may terminate your subscription by providing a 2-month notice. This notice must be communicated to us clearly and in accordance with the subscription terms.
Rolling Contracts Post-Commitment: Following the initial 12-month period, your subscription will continue on a rolling contract basis. Termination within this period requires the aforementioned 2-month notice.

Termination by Us for Non-Compliance: We reserve the right to terminate this agreement at any time without notice if you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service. In such cases, you will remain liable for all charges accrued up to and including the date of termination. Furthermore, we may deny you access to our Services (or any part thereof).

Entire Agreement

Non-Waiver of Rights: The failure of Male Childcare and Teaching Jobs to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. This means that even if we do not immediately enforce our rights, we are not waiving our ability to do so in the future.

Comprehensiveness of Agreement: These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to The Service, constitute the entire agreement and understanding between you and Male Childcare and Teaching Jobs. They govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. This includes, but is not limited to, any prior versions of the Terms of Service.

Interpretation of Terms: Should there be any ambiguities in the interpretation of these Terms of Service, such ambiguities shall not be construed against the drafting party. This clause ensures that the Terms are interpreted based on their fair meaning and not strictly against Male Childcare and Teaching Jobs as the provider of these Terms.

Governing Law

Jurisdiction of Terms: These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. This means that the interpretation and enforcement of these Terms will be based on UK law, regardless of any conflict of law principles.

Legal Compliance: By using our Services, you agree to comply with all applicable laws and regulations under UK jurisdiction. This commitment ensures that both parties adhere to the legal standards and practices as defined within the United Kingdom.

Changes to Terms of Service

Accessibility of Current Terms: You can always find the most current version of our Terms of Service on this page. We ensure that any updates or amendments are reflected here, providing you with the latest information regarding our terms and conditions.

Our Right to Amend Terms: We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service. Such modifications may be made by posting updates and changes to our website. This flexibility allows us to adapt and evolve our services and policies to meet changing needs and circumstances.

User Responsibility to Stay Informed: It is your responsibility as a user to check our website periodically for any changes to these Terms of Service. Staying informed about the latest terms ensures that you are always aware of your rights and responsibilities when using our services.

Acceptance Through Continued Use: Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service signifies your acceptance of those changes. If you continue to use our services after changes have been made, it will be understood that you agree to abide by the updated terms.

Contact Information

Inquiries and Support: For any questions, clarifications, or support related to these Terms of Service, please feel free to reach out to us. We are available to assist and provide the necessary information.

Contact Details: You can contact us via email at info@malechildcareandteachingjobs.co.uk. Our team is committed to promptly addressing your queries and concerns regarding our Terms of Service.

Refund Policy

Refunds for Physical Items

Refund Eligibility Window: Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we are unable to offer you a full refund or exchange.

Conditions for Returns: To be eligible for a return, your item or service must be unused and in the same condition that you received it. Additionally, tangible products must be returned in their original packaging.

Non-Returnable Items: Certain types of goods are exempt from being returned, including:

Perishable goods such as food, flowers, newspapers, or magazines.
Intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
Gift cards, downloadable software products, and some health and personal care items.

Return Process: To process your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Partial Refunds: In some cases, only partial refunds are granted, including for:

Books showing obvious signs of use.
CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened or used.
Any item not in its original condition, is damaged or missing parts, not due to our error.
Items returned more than 30 days after delivery.

Refund Process for Physical Items: Upon receiving your returned physical item, we will inspect it and then notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a specified number of days.

Refunds for Digital Services

Refund Policy for Digital Services: For digital services, such as downloadable software, online courses, and other virtual products, the following applies:

7-Day Evaluation Period: We offer a 7-day evaluation period for all digital services. If you are not satisfied within this 7-day window, you may request a full refund.
Non-Refundable After Evaluation Period: After the 7-day evaluation period, digital services are generally non-refundable due to the nature of digital content.
Requesting a Refund: To request a refund within the evaluation period, please contact us with your order details and the reason for the refund.

Refund Policy for Subscription Services: For subscription services, such as memberships, we offer the following terms:

14-Day Cooling Off Period: There is a 14-day cooling-off period from the start of the subscription. If you decide that the service is not right for you within this period, you are entitled to a full refund.
Non-Refundable After Cooling Off Period: After the 14-day cooling-off period, the subscription fees become non-refundable, and it is not possible to cancel the subscription until the end of the agreed term.
Cancellation Procedure: To cancel your subscription and request a refund within the cooling-off period, please contact us with your membership details.

Late or missing refunds

Expected Refund Processing Timeframe: Typically, refunds are processed within a certain number of days after approval. This timeframe can vary, but we strive to complete all refunds within 7-14 business days.

Initial Steps to Check Refund Status: If you have not received your refund yet, please follow these steps to verify its status:

Check Your Bank Account: Revisit your bank account to see if the refund has been credited. Refund processing can sometimes be delayed.
Contact Your Credit Card Company: If the refund is not visible in your bank account, reach out to your credit card company. Refunds can take some time to be officially posted to your account, which might not be immediate.
Inquire with Your Bank: If the refund is still not visible, contact your bank next. Banks often have a processing time before a refund is posted.

Further Assistance: Should you complete these steps and still not receive your refund, please contact us directly for assistance. You can reach us at info@malechildcareandteachingjobs.co.uk. We are committed to ensuring that your refund is processed smoothly and will assist you in resolving any issues related to your refund.

Exchanges

Exchange of Physical Items: We offer exchanges for items only if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please email us at info@malechildcareandteachingjobs.co.uk and send your item to: 15 Ethelbert Road, London SW20 8QD, United Kingdom. We will guide you through the exchange process.

Exchange of Services: For the exchange of services, we adhere to the following conditions:

Within Evaluation Period: The exchange of services is permitted only within the 7-day evaluation period previously mentioned.
Equal Value Exchange: You can exchange one service for another of equal cost without additional payment.
Upgrading Services: If the service you want costs more than your original service, you will be required to pay the difference in price.
Downgrading Services: If the new service is cheaper than your original service, you will be entitled to a partial refund of the difference.

Gifts

Returns of Gifted Items: Our policy for items received as gifts is designed to ensure a smooth return process while respecting both the gift recipient’s and the gift giver’s preferences.

Gifted Items Shipped Directly to Recipient: If an item was marked as a gift during purchase and shipped directly to you, we handle returns by offering you a gift credit. This credit will be for the value of the returned item. Upon receipt of the returned item, we will issue and mail a gift certificate to you.
Gifted Items Not Marked or Shipped to Giver: If the item was not marked as a gift when purchased, or if the gift giver chose to receive the order first and then give it to you, the refund process differs. In this scenario, upon receiving the returned item, we will issue a refund to the gift giver’s original method of payment. As a result, the gift giver will be aware of the return.

Shipping Returns

Return Address for Physical Products: To return your product, please mail it to: 15 Ethelbert Road, London SW20 8QD, United Kingdom. Ensure that the item is securely packaged to prevent damage during transit.

Responsibility for Shipping Costs: You will be responsible for covering your own shipping costs when returning an item. Please note that shipping costs are non-refundable. If you are entitled to a refund, the cost of return shipping will be deducted from your refund amount.

Shipping Time Variations: The time it takes for your exchanged product to reach you may vary, especially if you live in a location distant from our return address. We appreciate your patience during this process.

Recommendations for Valuable Items: For returning items of significant value, we recommend using a trackable shipping service or purchasing shipping insurance. This ensures the safety and tracking of your item during transit. Please be aware that we cannot guarantee we will receive your returned item, so taking these additional precautions can provide extra security.

Privacy Policy

This Privacy Policy describes how Male Childcare and Teaching Jobs (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information:

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor WordPress.

Order information:

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor WordPress.

User Information:

Name, email, job role, telephone number, CV, workplace or learning provider, and location (where provided)
Collected via web forms, job applications, email registrations, and direct contact

Data Storage locations, access & controls

We store data securely across several platforms, each with its own robust access controls and security features:

Microsoft 365 (SharePoint & OneDrive): All internal documents are stored here with access restricted to named staff only. Access requires username, password, and multi-factor authentication (MFA). Files are encrypted at rest and in transit. Access is role-based, and all user activity is logged.
Thinkific (e-learning platform): User account information (e.g. name, email, learning progress) is stored within Thinkific, which hosts its data on secure cloud infrastructure with encryption at rest and in transit. Admin access is limited to key staff. Users log in via secure credentials, and Thinkific complies with SOC 2 and GDPR standards.
WordPress (website & job board): When users apply for jobs via our site, data is submitted through a secure form plugin and stored within our WordPress CMS, which is hosted on encrypted UK-based servers. Access to WordPress admin is limited to a small team, protected by strong passwords and two-factor authentication (2FA). Regular updates and firewall protection are in place.
Brevo (email communications and newsletters):
Contact details for users who opt in to receive emails (e.g. updates, event invites, onboarding information) are stored securely in Brevo’s GDPR-compliant infrastructure, hosted in the European Union. Access is restricted to authorised staff only, and two-factor authentication is enabled. All messages include an unsubscribe link, and data is never shared or sold to third parties.
Local devices: Some temporary extracts may be stored on encrypted laptops, accessible only by named staff, with auto-lock enabled and no USB export allowed.
All data access is governed by role-based principles – only those who need to see certain data can access it. We regularly review permissions and maintain a data access log.
Mentor-Mentee Communication (Outlook): As part of our mentoring programme, approved mentors receive their assigned mentees’ name and email address to allow for direct communication and virtual check-ins. This data is shared via secure Outlook email and not stored elsewhere. Mentors are required to complete a short data handling agreement and safeguarding briefing before receiving any personal data. They are instructed to store information securely, use it solely for mentoring purposes, and delete it once the mentoring relationship ends.

Sharing Personal Information

We do not sell personal information. However, we share it with GDPR-compliant third-party platforms strictly for service delivery:

We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information here: https://en-gb.wordpress.org/about/privacy/~
Microsoft 365 (Outlook, OneDrive, SharePoint) – for internal communication and storage (UK/EU data centres)
Thinkific – to host and manage e-learning content (hosted in Canada – UK adequate jurisdiction)
WordPress CMS – for job board and website forms (UK-based servers with plugins that may use EU/US servers with SCCs)
Brevo – for onboarding, newsletters, and email campaigns (EU data centres, fully GDPR-compliant)
Contractors (e.g. website developers) – limited and monitored access for troubleshooting only

Mentor data access is limited, tracked, and subject to a Data Handling Agreement. Mentors are required to delete all personal information within 12 months of the mentoring conclusion.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

We retain different types of personal data for varying durations, depending on the purpose:

Mentee contact details: Retained for 12 months after mentoring ends.
Job applicant data (e.g. CVs): Retained for 12 months from the date of submission.
Webinar or event registrations: Retained for 6 months, to allow for issuing certificates and relevant follow-up.
Learning records on Thinkific: Retained for the duration of active membership, plus an additional 12 months for CPD tracking.
Emails and correspondence: Retained for 2 years before review or deletion.
Anonymised usage data: Retained indefinitely for reporting and evaluation purposes. This data contains no personally identifiable information.

In general, we do not routinely match or link personal data from Doncaster Council with other datasets. However, limited and purposeful linking may occur in specific, controlled circumstances to enhance the effectiveness of our mentoring, outreach, or engagement programmes.

Potential matching scenarios include:

Mentoring coordination:
Where a learner or mentee has been referred to us by a training provider, school, or local authority, we may match their name and email address against our internal contact lists to check for previous engagement and avoid duplication.
E-learning participation:
If a referred individual signs up to our CPD platform (Thinkific), we may link their name and email address to their learning progress within the platform to monitor engagement and provide completion data to the referring organisation — but only where agreed.
Career events and outreach tracking:
In collaboration with schools or local authorities (e.g. for careers fairs or apprenticeship campaigns), we may match basic referral information (e.g. first name, school/setting, email) with attendance records to ensure follow-up support can be provided.

Safeguards in place:

All linking is done manually or via secure, permission-based systems.
We do not use automated profiling or large-scale matching.
We do not match data with any external commercial or marketing databases.
Any personal data matched across collections is limited to what is necessary, with clear audit trails and access restrictions.

If any formal data matching is required in future beyond these scenarios, we would notify Doncaster Council and update our data sharing agreement accordingly.

Cloud-based platforms we use

Microsoft 365 (Outlook, SharePoint, OneDrive):
Data is primarily stored in UK and EU data centres. Compliant with UK GDPR and covered by Microsoft’s Data Protection Addendum and international data transfer safeguards.
Thinkific (e-learning platform):
Primarily hosted in Canada. Canada is recognised by the UK as an adequate jurisdiction under GDPR.
WordPress (website & job application system):
UK-based hosting provider. All plugins and form handlers are GDPR-compliant; any non-UK/EU processors are covered by Standard Contractual Clauses (SCCs).
Brevo (email marketing and communication tool):
Hosted in the European Union (primarily France and Germany). Fully compliant with UK GDPR and EU GDPR, with ISO 27001-certified infrastructure and no data transferred outside the EEA.

We take care to select platforms that offer data residency within the UK or EU wherever possible, and we ensure that appropriate transfer mechanisms (such as SCCs or adequacy decisions) are in place when data is stored outside the UK. No personal data is transferred to countries without adequate data protection standards, and we do not allow third parties to process data outside approved jurisdictions without explicit agreement and review.

Data Breach

As an independent organisation, we follow our own internal Data Breach Response Procedure, which is aligned with UK GDPR and ICO guidance. This includes:

Reporting the breach internally within 2 hours of discovery
Assessing the risk to individuals’ rights and freedoms
Informing any affected organisation without delay where shared data is involved
Documenting the breach and our response actions
Reporting to the ICO within 72 hours
Notifying affected individuals

Business Continuity Plan and Data Recovery Procedure

We have a Business Continuity Plan (BCP) and Data Recovery Procedure in place to ensure continuity of service and data protection in the event of disruption, including system failure, data breach, or loss of access to cloud-based platforms.

Our plans are proportionate to the size and nature of our organisation but still aligned with UK GDPR expectations and best practice.

Key features include:

Cloud-based systems
All key data (including files, contact details, training records, and email communications) is stored securely in the cloud via Microsoft 365, Thinkific, WordPress, and Brevo. These services include:
- Automated daily backups
- Geo-redundant storage
- Disaster recovery infrastructure built into the platforms
- 99.9%+ uptime SLAs from service providers
Internal recovery procedures
In the event of localised disruption (e.g. device loss, access issues, staff unavailability), we can:
- Restore access to key systems using secure backup devices
- Reassign critical roles within our small team to maintain essential operations
- Restore files via Microsoft’s built-in version history and recycle bin retention
Response timeframe targets (RTO/RPO):
- RTO (Recovery Time Objective): 4 hours for critical systems
- RPO (Recovery Point Objective): 15 minutes to 24 hours depending on system
Continuity of communication:
In the event of an extended outage, we can communicate with stakeholders via mobile, SMS, or alternative email accounts to ensure minimal disruption to mentoring, training, or partnership work.
Annual review and testing:
Our continuity procedures are reviewed annually and informally tested during scenario-based exercises.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor WordPress uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your Rights

Data protection legislation gives you, the data subject, various rights in relation to your personal data that we hold and process. These rights are exercisable without charge, and we are subject to specific time limits in terms of how quickly we must respond to you. Those rights are, in the main, set out in Articles 12–23 of the GDPR. They are as follows:

Right of access—the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to that personal data and various other information, including the purpose for the processing, with whom the data is shared, how long the data will be retained, and the existence of various other rights (see below).

Right to rectification—the right to obtain from us, without undue delay, the putting right of inaccurate personal data concerning you.

Right to erasure—sometimes referred to as the ‘right to be forgotten’, this is the right for you to request that, in certain circumstances, we delete data relating to you.

Right to restrict processing—the right to request that, in certain circumstances, we restrict the processing of your data.

Right to data portability—the right, in certain circumstances, to receive that personal data which you have provided to us in a structured, commonly used and machine-readable format, and the right to have that personal data transmitted to another controller.

Right to object—the right, in certain circumstances, to object to personal data being processed by us where it is in relation to direct marketing, or in relation to processing supported by the argument of legitimate interest.

Right not to be subject to automated decision making—the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Full details of these rights can be found in the GDPR or by reference to guidance produced by the Information Commissioner’s Office.

In the event that you wish to exercise any of these rights you may do so by:

Contacting us using any medium you wish, including in writing, by telephone, by text, electronically, or using such social media as we employ for communication purposes;
By completing a form which we can supply to you for this purpose; or
Through a third-party whom you have authorised for this purpose.

Cookies

We use cookies in connection with the operation of our website. A cookie is a small file that is sent by a web server (where we host our website) to a web browser (from where you view our website) and which is then stored by the browser. The cookie contains an identifier which is stored in your browser and then sent back to our server each time your browser accesses our website. These cookies may either be ‘persistent cookies’ (in which case they will continue to be held by your browser until they are deleted, or until a specified event/date) or they will be ‘session cookies’ which expire when you close your browser.

Usually, cookies do not hold any data by which you can be identified, although if we do hold personal data about you (for example, because you have subscribed to a service that we offer) the cookie may be linked to that data.

You should be aware that if you block or delete cookies this may be to the detriment of your ability to access our website and the services that we provide. It may mean that not all of the facilities on our website will be accessible by you, or it may mean that you are unable to access any member services which we provide.

In addition to cookies used by us, our service providers may also use cookies, and those cookies may also be stored in your browser when you visit our website.

We use Google Analytics. This uses cookies to gather data about how users use our website. This data is used to create reports about that use. Further information about Google’s use of data may be obtained from Google’s website.

If you wish to do so then, usually, you can prevent cookies from being downloaded to your browser and can delete those that have already been downloaded. How this may be achieved varies between different browsers. We suggest that you consult the website of your browser provider for more details.

For further information about the cookies we use please email info@malechildcareandteachingjobs.co.uk

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@malechildcareandteachingjobs.co.uk or by mail using the details provided below:

Male Childcare and Teaching Jobs, 15 Ethelbert Road, London SW20 8QD, United Kingdom

Policy Last updated: 17/07/2025

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:

https://ico.org.uk/make-a-complaint/

Membership Policy

Application Process and Criteria

Application Submission: To apply for membership with Male Childcare & Teaching Jobs, interested parties are required to complete and submit our official application form. This form can be accessed through our website or obtained directly from our office.

Eligibility Criteria: Applicants must fulfill the following criteria to be eligible for membership:

Type of Organization: Must be an education provider (early years, primary, or secondary), a training or apprenticeship provider, or a recruiter/recruitment agency. Registration with a regulatory body is not mandatory but preferred.
Agreement to Terms: Must agree to abide by our terms and conditions, which outline our mutual commitments and responsibilities.

Required Documentation: Along with the application form, the following documentation is required:

Marketing Materials: We require logos, promotional copy, and other marketing materials to effectively promote your organization within our network.
Certification/Qualification Evidence: Documentation evidencing your qualifications or certifications is needed. This is essential for us to conduct campaigns that highlight our members’ services and commitments.

Review and Approval Process: Upon receipt of the application and necessary documents, our review committee will assess the application against the set criteria. This process typically takes 5-7 business days.

Notification of Decision: Applicants will be notified of the decision via email or postal mail. Successful applicants will receive further instructions on completing the membership process, including payment of the membership fee.

Membership Agreement: Upon application, new members are required to agree with this membership policy, acknowledging and accepting to abide by these terms and conditions, code of ethics, and any other policies set forth by Male Childcare & Teaching Jobs.

Right to Appeal: In the event of a rejected application, applicants have the right to appeal the decision within 30 days of notification. The appeal process will be outlined in the rejection notification.

Membership Categories and Services

At Male Childcare & Teaching Jobs, we offer specialised membership options tailored to different types of organizations within the education sector. Our membership categories are designed to address key areas of support that include recruitment, marketing, regulatory compliance, and male staff support and appreciation. Below you can find additional information for each:

Certification and Use of Trademarks

Certification Process: Our members have the opportunity to achieve certification, which serves as a testament to their commitment to excellence in education and related services. The certification process involves:

Submission of Required Materials: Members seeking certification must submit relevant documents or materials demonstrating adherence to our standards.
Review and Assessment: Our certification committee will review the submissions to ensure they meet our quality and ethical standards.
Award of Certification: Successful members will be awarded a certification, symbolising their dedication to quality and excellence in their field.

Usage of Organizational Trademarks: Upon certification, members are granted the privilege to use our organizational trademarks, which include our logos, certificates and badges, in accordance with the following guidelines:

Permitted Use: Trademarks may be used on members’ websites, marketing materials, and official communications to signify their certified status.
Quality Standards: Use of trademarks must align with the quality standards set by Male Childcare & Teaching Jobs. Misrepresentation or misuse of trademarks can lead to revocation of certification and membership.
Visual Guidelines: Members must adhere to our visual and branding guidelines when using trademarks, ensuring consistent and proper representation.
Renewal and Compliance: Continuous use of trademarks is contingent upon maintaining membership status and adhering to our ongoing certification requirements.

Trademark Infringement and Compliance: Misuse of trademarks or failure to comply with certification standards may result in disciplinary action, including revocation of certification and membership. We take trademark infringement seriously and will enforce compliance to protect the integrity of our organization and its members.

Duration of Membership and Renewal Terms

Membership Duration: Membership with Male Childcare & Teaching Jobs is structured on an annual basis.

Initial Commitment: The minimum membership duration is 12 months, providing members with a comprehensive year-long support and service.
Rolling Contract: After the initial 12-month period, membership will continue on a rolling contract basis.

Renewal Process:

Automatic Renewal: Unless otherwise notified, memberships are automatically renewed at the end of each 12-month period.
Notification: Members will be notified prior to the renewal date and will have the option to continue or discontinue their membership.
Cooling-off Period: Members have a 14-day cooling-off period from the start of their membership. During this time, they can cancel their membership and receive a full refund.

Termination After Initial Period:

After the first 12 months, members wishing to terminate their membership must provide a 2-month notice to withdraw from the contract.

Payment Terms and Fee Structure

Membership Fees:

Nurseries and Schools: The membership fee is £100 per month for each setting.
Training Providers and Recruitment Agencies: The membership fee is £300 per month.

Payment Schedule:

Fees are due monthly and payable in advance via subscriptions. Invoices will be issued at the beginning of each month, with payment due within 30 days of the invoice date.

Late Payment:

In cases of late payment, we reserve the right to suspend services until the outstanding balance is cleared.

Membership Upgrade/Downgrade Policy (Groups of Nurseries and Schools only)

Policy Overview: At Male Childcare & Teaching Jobs, we offer flexibility in membership options to cater to the evolving needs of our members. Members can choose to upgrade or downgrade their membership levels, particularly in terms of the number of settings included in their membership.

Upgrading Membership:

Process: Members wishing to upgrade their membership, such as adding more settings, should notify us in writing.
Adjustment of Fees: Upon upgrading, the membership fee will be adjusted accordingly. The new fee rate will apply from the next billing cycle.
Prorated Charges: If the upgrade occurs mid-cycle, charges will be prorated for the current month.

Downgrading Membership:

Process: Members can request to downgrade their membership, such as reducing the number of settings, by providing written notice to us. This only applies after the initial commitment of 12 months.
Fee Adjustment: The adjusted lower fee will be applied from the next billing cycle at the end of the notice period.
Notice Period: To process a downgrade, we require a notice period of 2 months prior to the next billing cycle.

General Terms:

Effective Date: Any changes in membership level will be effective from the start of the next billing period after the change is processed.
Conditions: Membership changes are subject to review and approval by Male Childcare & Teaching Jobs to ensure compliance with our membership criteria and standards.

Contact for Changes: For any membership level changes, please contact us at info@malechildcareandteachingjobs.co.uk

Members-Only Portal Usage and Security

Access to Portal: Male Childcare & Teaching Jobs provides a secure, members-only portal designed to offer exclusive resources, services, and communication tools. This portal is accessible to all registered members of our organization.

Account Security:

Responsibility: Members are responsible for maintaining the confidentiality and security of their account information, including usernames and passwords.
Security Measures: We recommend that members use strong, unique passwords and regularly update them. Members should also be cautious about sharing account details and should log out of the portal when access is no longer needed, especially when using shared or public devices.

Use of Portal:

Appropriate Use: The portal is intended for professional use and should be used in a manner that is respectful, professional, and in line with the objectives of Male Childcare & Teaching Jobs.
Prohibited Activities: Members are prohibited from using the portal for any unlawful activities, including but not limited to, sharing sensitive or confidential information without authorization, engaging in fraudulent activities, or conducting any form of harassment.

Member Responsibilities:

Information Accuracy: Members are responsible for ensuring that all information provided through the portal is accurate, current, and complete.
Notification of Breach: In the event of any suspected security breach or unauthorized use of their account, members are required to promptly notify Male Childcare & Teaching Jobs.

Portal Monitoring and Maintenance:

Monitoring: We regularly monitor the portal for security and operational purposes.
Maintenance and Updates: The portal may occasionally be unavailable due to maintenance or updates. We endeavor to minimize any inconvenience and will provide advance notice of significant downtime, where possible.

Termination of Access:

Misuse Consequences: Should a member violate any terms of portal usage, we reserve the right to suspend or terminate their access to the portal.
Membership Termination: Access to the portal is a privilege of active membership. If a membership is terminated for any reason, access to the portal will also be revoked.

Confidentiality and Data Protection

Confidentiality Commitment: Male Childcare & teaching Jobs is committed to maintaining the highest level of confidentiality regarding the sensitive and proprietary information of our members. In turn, members are expected to uphold this same standard in their interactions with the organization and other members.

Scope of Confidential Information:

Confidential information includes, but is not limited to, business strategies, member lists, trade secrets, technical know-how, pricing information, and any other data that is not publicly available.